Please note we are only able to accept applications from administrators with a minimum of 1 years’ experience working in a school office.
Job role
As the first point of contact for our school, you will play a key role in creating a warm, welcoming and professional environment for pupils, parents, visitors and staff. You will take pride in providing an excellent front-of-house service, ensuring that everyone who visits or contacts the school receives a friendly, helpful and professional welcome.
Working closely with the School Business Manager, you will support the effective day-to-day running of the school’s administrative and reception functions. You will be responsible for delivering a high-quality reception service alongside a range of administrative duties, helping to ensure that school systems and procedures operate efficiently and effectively.
The role requires someone who is organised, approachable, proactive and able to manage a varied workload, often balancing competing priorities in a busy school environment. You will also undertake other professional duties as reasonably delegated by the Headteacher.
Key Responsibilities
Your role will include responsibilities across the following areas:
Reception and Front of House: Acting as the first point of contact for the school, welcoming and greeting parents, pupils, visitors, contractors and other members of the school community in a friendly and professional manner.
Visitor Management: Managing the school entrance and door systems, signing visitors in and out, issuing visitor passes and ensuring the appropriate safeguarding and security procedures are followed.
Telephone and Communication: Answering incoming telephone calls, dealing with enquiries, taking messages and directing calls to the appropriate members of staff.
Parent and Visitor Support: Responding to face-to-face enquiries, providing information and assistance to parents and visitors, and directing queries appropriately.
General Administration: Providing a wide range of administrative support to ensure the smooth and efficient running of the school office.
Payments and Finance Administration: Receiving and processing payments, maintaining accurate records and supporting relevant financial administration.
Data Management: Maintaining, updating and managing school records and databases, ensuring information is accurate, secure and handled confidentially.
Room Bookings: Coordinating and managing room bookings, ensuring spaces are allocated appropriately and relevant arrangements are communicated.
School Systems and Procedures: Supporting the effective management, monitoring and review of administrative systems and procedures, identifying opportunities to improve efficiency and service delivery.
We have a policy to respond to all applications within three working days. However, because of the volume of applications, we are sometimes unable to reply to individual enquiries. If we have not contacted you within this specified time your application has been unsuccessful on this occasion. Philosophy Education is a Recruitment Business and is advertising this vacancy on behalf of one of its clients.
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